Contact information

VELORA PREMIUM BAGS

We’re here to help with your orders, products, delivery, returns and general enquiries.

Customer Support

Email: [Insert Customer Support Email]

Telephone: [Insert Telephone Number]

Business Information

Business Name: Velora Premium Bags

Legal Status: [Insert legal status, e.g. Sole Proprietor / Private Company]

Company Registration Number: [Insert Registration Number, if applicable]

VAT Number: [Insert VAT Number, if applicable]

Physical Address: [Insert Physical Business Address]

Address for Legal Service: [Insert Address for Legal Service of Documents]

Website: [Insert Website URL]

Customer Support Hours

Monday – Friday: [Insert Hours]

Saturday: [Insert Hours, if applicable]

Sunday & Public Holidays: [Insert Hours, if applicable]

For Order Enquiries

When contacting us about an order, please include your order number, full name and the reason for your enquiry so that we can assist you as quickly as possible.

For Returns or Refunds

Please contact us before sending any product back. Please refer to our Refund & Return Policy for information about eligibility, returns, exchanges and refunds.

For Shipping Enquiries

If your order has been delayed, damaged or has not arrived within the expected delivery period, please contact our customer support team with your order number.

We aim to respond to customer enquiries as soon as reasonably possible.